ayatickets Privacy Policy

"we strives to ensure the security, integrity and privacy of personally identifiable information of our customers."

Our Policy

ayatickets is a ticketing solution provided by Tech Nation Ghana Co. Ltd. for express and authentic tickets to events. With a click away, we provide the simplest and convenient way of buying ticket using mobile money & credit card.

ayatickets recognises the importance of protecting the privacy of personally identifiable information collected about our customers. For the purposes of this Privacy Statement, the word customers includes visitors to our web sites, subscribers to and users of our services, purchasers of our products and advertising customers. For the purposes of the Privacy Statement, the phrase ‘EVENT ORGANISER’ means the venue operators and/or promoter(s) of a particular event.

Section 1 : Personal Information

We collect personal information when we provide our services to you. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information.
We usually collect personal information directly from you

Section 2 : Use Of Information

We usually collect personal information such as your name, emai address, telephone number. When you are online, we collect information regarding the pages within our network which you visit and what you click on. As a general rule we do not collect sensitive information. However, if we do, it will usually be for the purposes of providing our services and if the law requires us to, we will seek your consent to collect it.
We use your information to provide our services to you, to fulfil administrative functions associated with these services, for example billing, to enter into contracts with you or third parties and for marketing and client relationship purposes. Your contact details may be used to contact you to inform you of important information related to an event you have purchased tickets to, for example time or event changes or event cancellation. Where your personal information is contained within an advertisement which we publish for you.

Section 3 : Use By Event Organiser

If at the time of purchase you agreed to receive information and offers about future events directly from the venue operator and/or promoter(s) of the event, then we may provide your contact details to the EVENT ORGANISER for this purpose. Event Organisers may use these details to contact you with information and offers regarding future events and promotions. If you wish to change this choice you can contact us but it may be necessary to contact the EVENT ORGANISER directly if your contact details have already been provided to them. EVENT ORGANISERS will use your personal information in accordance with their own privacy policies. If the EVENT ORGANISER contacts you and you wish to unsubscribe from this communication or have any questions regarding their privacy policy you should contact the EVENT ORGANISER directly.

Section 4 : Security

ayatickets strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.

Section 5 : Access to Personal Information

You have a right to access most personal information we hold about you and if we deny access in some circumstances we will tell you why.
To request access, please contact our privacy officer as set out at the end of this document.

Cookies

Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies can facilitate a user’s ongoing access to and use of a site. They allow us to track usage patterns and to compile data that can help us improve our content and target advertising. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with features such as merchandise transactions or registered service

What else you should know about privacy on the Internet
Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer.

Whenever you voluntarily disclose personal information over the Internet that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our homepage so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Any questions about this Privacy Policy should be addressed to support@ayatickets.com.

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